Refund & Returns Policy – Asvindera Enterprises

Last updated: [25/11/2025]

Thank you for shopping with Asvindera Enterprises.
We strive to provide high-quality personal grooming, cosmetic, and utility products.
If you are not satisfied with your purchase, this policy explains our return and refund process.

Overview

Our return and refund policy lasts 7 days from the date of delivery.
If 7 days have passed, we cannot offer you a full refund or exchange.

To be eligible for a return:

The item must be unused, unopened, and in the same condition you received it.
It must be in its original packaging, including all labels, seals, and protective films.

Non-Returnable Items (Industry-Specific)

Due to hygiene and safety standards in the cosmetics and personal care industry, certain items cannot be returned:

Non-returnable products include:

Opened or used cosmetics, skincare, hair care, and personal grooming items
Beauty tools that have come in contact with skin or hair
Intimate or sanitary items
Health and hygiene products
Perishable items
Hazardous materials, flammable liquids, or gases

Additional non-returnable items:

Gift Cards
Downloadable or digital products
Items sold as Final Sale or on clearance

To complete your return, a receipt or proof of purchase is required.

Please do not send your purchase back to the manufacturer.

Partial Refunds (if applicable)

Partial refunds may be granted only in special cases, such as:

Any product not in original condition
Damaged or missing parts for reasons not caused by us
Items returned after more than 7 days from delivery
Books or printed materials with visible signs of use

Refund Process

Once we receive and inspect your returned item:

You will receive an email notification confirming receipt.
You will be informed whether your refund is approved or rejected.

If approved:

Your refund will be processed automatically.
The amount will be credited to your original payment method within 2-3 business days (processing times vary by bank/payment provider).

Late or Missing Refunds

If you haven’t received your refund:

Check your bank account again.
Contact your credit card company — refunds may take several days to post.
Contact your bank, as processing delays can occur.

If you have followed these steps and still haven’t received your refund, email us at:
📧 asvinderaent@gmail.com

Sale Items

Only regular-priced items are eligible for refunds.
Sale items, discounts, promotions, or offers cannot be refunded.

Exchanges

We only replace items if they are defective, damaged, or incorrect upon arrival.

If you need to request an exchange for the same item, please contact us:
📧 asvinderaent@gmail.com

Ship returns to:
RZ - 298 Vishnu Garden gali no. 11, New Delhi 110018

Gifts

If the item was marked as a gift at purchase and shipped directly to you:

You will receive a gift credit for the value of the returned item once we receive it.

If the gift giver had the item shipped to themselves:

We will issue the refund to the original purchaser.

Shipping Returns

To return your product, send it to:
RZ - 298 Vishnu Garden gali no. 11, New Delhi 110018

Customers are responsible for paying their own return shipping costs.
Shipping fees are non-refundable.
If a refund is issued, the return shipping cost may be deducted from the refund.

For high-value items, we recommend using a trackable shipping service or shipping insurance, as we cannot guarantee receipt of returned items.